01 · Manual double-entry
“We type it in three times”
The quote becomes a job becomes an invoice — re‑keyed by hand at every step. Connecting those systems usually gives a small team back several hours a week.
- Principal
- Marc Leon
- Based
- Coachella Valley
- Serving
- 9 valley cities
- Focus
- Digital operations
- Engagement
- Project or ongoing
- Response
- 1 business day
Run the business. I’ll handle the systems.
IT & Digital Operations · Coachella Valley, CA
Description
Sometimes the problem is a laptop that won’t boot. More often it’s manual work — the same data typed into three systems, decisions made from spreadsheets nobody trusts. From Palm Springs to Indio, I handle both: the machine in front of you and the operation behind it.
One person across both the technology and how the business actually runs. Work measured by outcome — hours returned, errors removed, decisions made on numbers you trust.
No big managed-services overhead and no vendor commissions. You get one accountable person who knows your name, your setup and your business.
IT and digital operations services
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01
Digital Operations
Mapping how work actually moves through your business — quotes, jobs, invoices, records — and removing the manual steps. Usually the same information is being re‑typed into three places; that’s where the hours and the errors are hiding.
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02
AI & Automation
The practical end of AI, not the hype. Automating the paperwork trail, Copilot or Gemini set up properly rather than just switched on, workflows that move data between the tools you already pay for. I build these systems for my own business, so you’ll get an honest answer when software isn’t worth it.
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03
IT Strategy & Consulting
What to buy, what to retire, whether to move to the cloud, and how to set things up before you grow into a mess. An hour of planning before you spend money is the cheapest technology you’ll ever buy.
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04
Microsoft 365 & Google Workspace
Migration and configuration done without downtime on either platform — email, files, permissions, sharing, and the governance that stops your data leaking out through a personal Dropbox two years from now. Moving from one suite to the other is its own project, and worth planning before anyone touches a mailbox.
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05
Security & Compliance Review
A straight assessment of where you’re exposed: MFA, backups nobody has ever restored, out‑of‑date systems, ex‑staff who still have access. A prioritised list in plain English, mapped to what your insurer or your industry actually requires.
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06
Endpoint Security & Device Management
Protecting the machines your people actually work on: endpoint protection, multi‑factor authentication, disk encryption, updates that actually install, and a clear picture of what’s deployed where. New devices leave configured the same way every time.
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07
Setup, Migration & Recovery
New computers and users set up properly, software installed and licensed, data moved off the old machine without losing anything. Also the recovery work — a system that has slowed to a crawl, an infection, a failed update, an account locked out, files that need restoring.
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08
Ongoing IT Support
Day‑to‑day help for small teams. Remote first, onsite when it needs hands, and you reach me directly rather than a queue. Available as needed or as a standing arrangement — whichever actually fits how often you need me.
[ Scope ]
Systems, software, cloud and endpoints. I don’t run cable, install network drops or build server rooms — for that I’ll point you at a good low‑voltage contractor.
1
Person on your account
0
Vendor commissions
9
Coachella Valley cities
1
Business day to reply
What I’m brought in for
02 · No single source of truth
“Which spreadsheet is current?”
Four versions of the client list, two of the price sheet, and decisions being made from whichever one was open. Getting to one trusted system changes how the business is run.
03 · Risk nobody has tested
“We do have backups… right?”
Backups nobody has restored, shared logins, ex‑staff who still have access, an insurer asking questions. A plain list of what to fix, worst first.
Examples of the work, not client case studies — real ones go here as they land.
How it works
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01
Assess
I audit your network, devices and security posture — then show you exactly where the risks and the quick wins are.
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02
Plan
A prioritized roadmap with clear pricing. No jargon, no surprise line items — just what to do first and why.
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03
Implement
Changes go in on your schedule, mostly after hours, so your team barely notices the upgrade happened.
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04
Support
I stay reachable after the job is done — for the follow-up question, the next hire, the thing that breaks in six months.
[ Pricing ]
Hourly or fixed fee, agreed before I start. Bringing in IT help shouldn’t feel like a gamble — you always know what’s happening, what it costs, and what comes next.
Contact Marc Leon
Reach me help@marcleon.net